Subscription & Billing Terms

These Subscription & Billing Terms govern all paid use of ProPilot.

1. Subscription Plans

ProPilot offers subscription plans such as Starter, Pro, and Premium. Each plan includes different features, limits, and usage allowances.

Plan details—including pricing, limits, and available features—are available on our website and may be updated periodically.

2. Billing and Payments

2.1 Recurring Billing

Subscriptions renew automatically on a monthly or annual basis unless canceled.

2.2 Payment Authorization

By subscribing, you authorize ProPilot (and its payment processors) to charge the payment method on file for:

• Subscription fees
• Taxes
• Overages or usage beyond plan limits (if applicable)

2.3 Failed Payments

If a payment fails:

• We may retry the charge
• Access to the Service may be suspended
• The account may be terminated if payment is not resolved

3. Upgrades and Downgrades

3.1 Upgrades

Upgrades take effect immediately. Fees are adjusted and prorated accordingly.

3.2 Downgrades

Downgrades take effect at the end of the current billing period. Feature or usage limits imposed by the downgrade may affect your data or messaging capabilities.

4. Cancellation and Termination

You may cancel at any time through your account settings.

• Cancellation stops future billing
• Access remains until the end of the current billing period
• No partial refunds or credits are given for unused time

5. Refund Policy

All subscription fees are non-refundable.

Exceptions may be granted solely at ProPilot's discretion for cases such as:

• Verified technical issues preventing use
• Duplicate charges
• Other situations as determined by ProPilot

6. Price Changes

ProPilot may update pricing from time to time. Existing subscribers will receive notice before any price change applies to their next billing cycle.

7. Taxes

You are responsible for all applicable taxes based on your location and subscription plan.

8. Chargebacks

9. Contact

Billing questions:

Email: contact@propilotapp.com